Sunday, April 6, 2008

To Pass or not to Pass

I was being the typical tech nerd that I am and ran across a little video that I think most of us can identify with. As we approach the end of the year we always have to make decisions about some of our students. Do they pass do they not? Who decides a 70% is passing and a 69% is failure? Had the teacher just let the student turn in some late work they would have passed.

In all of our souls we have the job of balancing justice with mercy. God seems to be much better at that than we are but unfortunately the decision is often in our hands. As we approach those end of the year decisions I thought I’d share the little video below. It might be worth passing on to your teachers.



On another note I know many of you are looking at school data management solutions. I am familiar with powerschool and have heard good things about it. PND uses Blackbaud which is really more geared towards businesses but alas it looks like we are stuck. At the NCEA conference I did run into some people from a company called Option C.

OPTION C’s staff was very impressive. The specialize in solutions for Catholic Schools and offer tuition management along with web design. Their prices seem on the more competitive side and because of their uniqueness of what they do their customer service seems to be exceptional. They’re not paying me I just thought I’d share.

Saving Time


Time is always at a premium. How we spend our day often indicates the level of success we will experience as a building principal. How many of us frequently experience the following?

Realizing it's four in the afternoon and we've yet to accomplish one item on the to do list.
Spending large amounts of time looking for a folder or file that we need to use for five minutes.
Enduring a pointless conversation that awkwardly takes longer that in needs to.
Being victimized by drop-in employees who want to unload their problems on to you at the worst possible time.
Answering the phone only to be unloaded upon by an upset constituent who needs hours of your time.

These time sucks make it hard to be productive. We are hired to be instructional leaders who shape the culture of the school to increase student learning. Do you ever get to the end of the week and wonder how much time you spent on the mission?

Most principals experience these feelings from time to time but hopefully not all the time. Below are four easy steps to help free your day and give you the time to do what you were hired to do: being an instructional leader.

Step One: 43 Folders and Eliminating Clutter
In the March issue of Principal Leadership Chris Hitch shares the secret of 43 folders in an article titled "Ten Ways to Find More Time". Organize your prime file drawer with 43 folders. 31 are for each day of the month and 12 for each month of the year. As paper and to do items come across your desk sort them into the day you plan to do them. If it's March and something doesn't need to be done till June throw it in the June folder. At the end of May as you begin sorting the contents of the June folder into the thirty one daily folders you'll be set. This avoids the important items being lost somewhere in a miscellaneous stack of garbage that you will avoid. This keeps your desk clutter free giving the appearance of competence. You might as well look like you know what you are doing. Simply grab the folder each morning that you need to use. As tasks come to mind jot them on index cards and throw them into the daily folders.

Step Two: Using Email and Voicemail effectively
Email and voicemail are great tools but they can often sidetrack us from other important work. Email is the most prevalent method of communication. Some estimate the average principal receives between 40-80 emails a day. Some emails can be answered in a minute or two others need more time. Plan to answer email at certain time like 30 minutes before lunch or the end of the day. Answer short ones quickly or forward to who can assist people with what they need. For the in depth 2000 word tirades send a return message that states you will give their email a good read and get back to them within a day or two. Jot the e-mail reminder down on a card and throw it it one of your thirty one folders. Use voicemail. Everyone has a different philosophy on this but why answer the phone if you don't know who it is. We have secretaries and receptionist to help screen. You need to call people back within 24 hours but why be derailed by a call that is neither urgent nor important. You can even set your voicemail message to say something like this, "You've reached the desk of ______________ principal of ________________. I am not at my desk at the moment but your call is important to me. I plan to call you back as soon as I can over the next twenty four hours." This keeps people from waiting by their phone for a call back and griping to friends that you haven't called them back. The other added benefit is that most irate callers have a chance to calm down. A few hours later the injustice against their child is probably not as severe as first thought. Many of these issues will resolve themselves as the constituent receives more information about their issue.

Step Three: Ending Conversations with the Unplanned Drop - Ins
Ever walk into your office ready to begin tackling some exciting task like planning AdvancedEd goals and find a drop by visitor waiting for you. Most of us will meet with anyone about anything as long as it is scheduled. People should have realistic expectations about your time. Most of us just don't show up at our doctor or lawyer's office and expect them to make immediate time to see us. We call and make an appointment first. If you find it to harsh to ask the front office staff to make appointments with visitors or teachers that drop bye then try the following:

Greet them while standing and speak to them in the doorway or hallway. This gives them the immediate impression that it will be a short conversation and that you have other duties to attend to.

Greet them with the line, "It's great to see you I wish we had more time right now but what can I do for you?" They'll get the point.

Drop byes from teachers can be pleasant but too often they take up time you just don't have at the moment. Using the strategies above help cut to the core of the issue. If it is something serious ask them to schedule some time so we can give the issue the attention it deserves. These strategies all help prevent the door closing strategy from being implemented.

Step Four: Use Technology to Make Your Life Easier
Staying current with technology is a difficult task but using it well can make you much more efficient. Here are some useful tools. Learn to use group email and google docs. Say its that time of the year again to collect votes for the communal teacher of the year award. You send a paper ballot and teachers respond and then someone has to go through the paper and tally the votes. Use Google Docs to do it for you or other free online survey tools like survey monkey. These sites tally and record votes for you. Using google forms can greatly reduce stress and paper clutter.

Jott is a tremendous time saver. Imagine being able to make one brief phone message and having that message automatically converted into an email and sent to who needs it. It's late at night and you get word from a sick relative that demands you travel tomorrow. You had a meeting with the curriculum committee for 9:00 AM the next day. One simple call to Jott will send an email, voice message, and text message to any group you designate. Jott is free!

Ever face the homework cycle dilemma? You know the story. Billy's parents will help Billy do his homework but that pesky teacher just won't let us know what the assignments are. Billy's teacher is technological nightmare and can't remember to update her website or board blah blah blah. All a teacher need do is load her students email addresses into Jott and make one call a day. No more excuses from parents and students.

The above tools are just some of many to help ease the workload we face. We owe it to ourselves to give our families and friends the attention they deserve. Don't let the organizational and time needs of the job suck the joy out of what we do. Next week's post will feature three more steps to save time: Appointments with Mr. Doe, the joys of color coded note cards, and the wonders of delegation.

Share your thoughts or time saving strategies you've developed below. The more we share the more effective we become.

Education in the Conceptual Age


The following article is a summation of Daniel Pink's work "A Whole New Mind" and its potential impact on changing our education systems to meet the needs of the conceptual age our students will face.

Many of us had the opportunity to attend the recent NCEA conference in Indianapolis and hear Thursday's keynote speaker Daniel Pink author of the best selling book "A Whole New Mind". Pink's work pushes us towards self reflection as school administrators. What are we doing to address the changing world? How are we addressing the flattening of the world documented in such works as Friedman's "The World is Flat"? Are we holding our teachers and staff accountable for teaching relevant curriculum? Are we collectively pushing our school's to develop right brain creative contextual thinking? In many ways our American education system seems to be stuck in the past in terms of structure, pedagogy, and goals. As Catholic schools we have the freedom to recreate our pedagogy while staying focused on the Gospel message.

Let's take a look at Pink's basic premise. "A Whole New Mind" argues persuasively that the three forces of abundance, Asia, and automation are substantially altering the playing field our graduates will face. Our material abundance is greater than ever. We own our own homes, possess multiple automobiles, and generally live pleasant middle class lives. Ironically this abundance leads to a spiritual awakening as the emptiness of things taints our post-modern lives. The rise of Asia as an economic superpower and the outsourcing of menial tasks has shifted our economy away from the industrial and eveninformation age to a conceptual age where different skills matter. Automation coupled with technology and powerful software has rendered many safe middle class jobs as on deck for outsourcing and off-shoring. For example products such as turbo-tax and online legal forms are narrowing the need for an entire class of workers.

In this changing world, Pink argues six new traits or skills will become invaluable. These are: design, story, symphony, empathy, play, and meaning. Let's look briefly at each.

Design provides the competitive edge. Pink provides the example of a toilet brush. The technology used in toilet brush design is the same. Without a forward leap in technology design now distinguishes a product. Design can create a desire for a product. Pink gives the example of the toilet brush industry soliciting the work of top designers. Another example is Apple with the iphone. Many other phones do the same things the iphone does and sell for half the price but Apple's commitment to design helps create a huge desire for their product. The iphone is just cool.

The ability to share a story and communicate will be a powerful global skill. The ability to communicate mission and purpose in a powerful way helps provide context and uniqueness to a product. The story of an organization is a compelling part of a group's ethos. This story creates attraction for the mission of an organization. Pink's chapter on story is chalked full of powerful examples of the power of story telling. How many of us have witnessed outstanding teachers who have the gift of story? These teachers are the natural sages of the stage that powerfully reach their audience. Not everyone who graces our classrooms but those who have the gift of story powerfully impact learning.

Symphony or the ability to think abstractly regarding the entire context will become an important skill in the global economy. How do we overcome the fragmentation of our industrial model of education to help students see connections? Why do many of us fail to pair a subject like American Literature with the study of American History to help draw out meaning and to see relationships? The industrial model of station to station learning and the fragmentation caused by current scheduling models is often blamed for the lack of engagement in American secondary education.

Empathy. My wife claims I am empathically challenged and she may be right. I'm a left brain person but the ability to see someone else's point of view and to work collaboratively is certainly an incredibly valuable skill we hope to find in our employees. We all know of that special employee or teacher whose lack of empathy and ability to collaborate stifles organizational change and creates so many pleasant phone calls. How valuable is empathy? Do we look for it as we hire new employees?

Play. The ability to laugh and to see things through in a humorous way will become increasingly valuable. I couldn't agree more. Humor and play with the ability to take enjoyment out of our work will certainly help us face the massive transitions that are coming our way and to embrace necessary change.

Meaning. This echoes Pink's theme from earlier. With our material needs being met how do we make sense of the world? Man's search for meaning and the answers to the core questions of meaning will begin to animate our discussions. Catholic schools are uniquely poised to play a pivotal role in these discussions. Our world view provides meaning and purpose.

So how do we teach these six skills of design, story, symphony, empathy, play, and meaning? How do we guide our curriculum to address these skills? Pink argues for more fine arts as they push right brain contextual thinking? I know our school is currently in the process of discussing fine arts requirements for graduation.

In the end the burden of pushing for change falls on our shoulders. It is one task we can't delegate away. To steal from Pink, "Our schools need to educate our children for their future not our past". It is sometimes scary to think of the future because we just don't know what it will bring. I think we can all agree graduating students who understand their Christian dignity and mission coupled with the six skills mentioned above will certainly make the world a better place.

All of us are at different places in this process. Part of the purpose of the blog is to share our successes so we can be good thieves of one another.

What is your school doing to address globalization?
What strategies does your school use to promote right brain thinking?
How do you push these items with your teachers and staff?

Images courtesy of Flickr: